Last updated: 30 July 2026.
Giles Real Estates does not hold client money. “Client money” in an estate agency context means funds such as rent, tenant deposits, or client funds held on account pending completion, which some agents hold on behalf of clients in the course of lettings or property management. Giles Real Estates operates a sales-only estate agency model: purchase monies, deposits and completion funds are held and transferred exclusively through the parties' respective solicitors or licensed conveyancers via their regulated client accounts, and never pass through, or are held by, Giles Real Estates at any stage of a transaction.
Client Money Protection (CMP) insurance is mandated under the Client Money Protection Schemes for Property Agents (Approval and Designation of Schemes) Regulations 2019 for property agents who hold client money, principally letting and managing agents. Because Giles Real Estates does not receive, hold, or handle client money at any point, this requirement does not apply to our business, and no CMP scheme membership is accordingly held or required.
Separately from client money protection, Giles Real Estates is required by, and complies with, the Consumer, Estate Agents and Redress Act 2007 to belong to a Government-approved property redress scheme. This is a distinct legal requirement that applies regardless of whether an agent holds client money, and further detail is set out in our Terms & Conditions.
Should Giles Real Estates begin to offer lettings, property management, or any other service involving the holding of client money in future, we will obtain Client Money Protection cover from an authorised scheme before doing so, and this page will be updated accordingly.
Questions about this page should be directed to hello@gilesrealestates.co.uk.